GoCardless has introduced Outbound Payments, expanding its platform to enable merchants to directly send payments to customers, suppliers, and third parties.  

The service is integrated within the GoCardless platform, enabling a unified approach to manage both incoming and outgoing bank transactions. 

The new feature is designed to streamline payment operations for merchants, offering a single platform for both account-to-account collections and payouts. 

This integration is anticipated to simplify the reconciliation process and enhance the overall visibility of payments. 

By consolidating collections and payouts, Outbound Payments seeks to reduce the time and financial resources typically required for setting up and maintaining separate payment systems.  

The service aims to eliminate the need for multiple contractual processes, thereby increasing operational efficiency for businesses. 

Outbound Payments incorporates payment security measures, enabling merchants to repurpose stored bank details from collections to minimise manual entry errors during payouts.  

The service also includes a Confirmation of Payee functionality, which verifies that the recipient’s name corresponds with the registered bank account information prior to the transfer of funds, aiming to prevent erroneous or fraudulent transactions. 

GoCardless chief commercial officer Pat Phelan said: “Thanks to the rapid integration of Nuapay we can now offer an ‘all-in-one’ bank payment platform that serves all payment flows. From reducing costs and simplifying back-end processes to increasing payment visibility and protecting against fraud, there are now even more reasons to use GoCardless. 

The development follows GoCardless’s acquisition of Sentenial Ltd, operating globally under the Nuapay brand, from EML Payments.  

In January, GoCardless partnered with COHO, a property management software provider, to offer bank payment options to property managers.